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Medium
Montreal AI Ethics Institute
UX Collective
Voiceflow
I held a conversation with my teenage self using an AI chatbot
Using GPT to Talk with Your Younger Self
Medium
Generative AI is making headlines, in the literal sense.
5 Reasons to Embrace the Generative AI Hype
UX Magazine
Large language models are not without their faults.
Can LLMs Enhance the Conversational AI Experience?
Montreal AI Ethics Institute
Interoperability is a significant conversational AI challenge
Sharing Space in Conversational AI
Montreal AI Ethics Institute
The quest to build AI systems that are as compatible for a company as it is for the people they are serving
Towards Sustainable Conversational AI
Montreal AI Ethics Institute
Lack of user trust is a massive hurdle to the growth and ethical use of conversational AI
More Trust, Less Eavesdropping in Conversational AI
Montreal AI Ethics Institute
Challenges that existing and exploratory ConvAI systems may face
Conversational AI Systems for Social Good
Montreal AI Ethics Institute
Voice is becoming a natural way to interface with our network of physical objects
Speak up, smart home
UX Collective
Artificial intelligence preserves endangered languages
Losing our language
UX Collective
When “don’t make me think” doesn’t apply
Fast AI isn’t always good UX
UX Collective
The marvels of emotion-detection technology
Feeling Good About Emotion AI
Medium
Designing for common ground is being polite, building trust and making a lasting impression
Designing for Common Ground
Voiceflow
I'm fascinated by Conversational AI’s impact on our everyday interactions
The People Behind The Bots
Medium
Educating people on what voice devices mean for their privacy
Alexa, Are You Listening To Me?
Medium
Compelling use cases for voice first experiences
Voice (What Is It Good For?)
Medium
Considering the economics of design improves user experience
The Economics of Good Design
Medium
Understand how chatbots are being used to help patients and healthcare workers
How AI Chatbots Improve Your Healthcare Experience
Voice Tech Podcast
While music is its own art form, design principles apply to apps as much as they do radio shows
What Hosting a Radio Show Taught Me About Design
Medium
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